Bring Your Business In For A Checkup
Join writer, Mike Shannon in a discussion about giving your
business a checkup. Learn how going through a quick checklist
can help your business stay on track.
Has Your Business Had a Recent Check-up?
How is the health of your business? Take a quick pulse by looking
at the following areas:
1. Financials - key items to look at are your balance sheet,
income (or profit & loss) statement and cash flow statement.
Is your equity, profit margin and cash flow growing? If not,
why not? If so, what plans do you have with your growing cash
flow? Reinvestment? Expansion? Capital Investment? Acquisition?
Do you have any major expenditures coming up on the horizon?
If so, will you have sufficient cash or will you need to finance?
2. Market Analysis - start from scratch and see if you have
a targeted niche market. If not, how can you further define
your niche. Remember, oftentimes the more narrow your target,
the better off you will be. If your niche market is perfectly
defined, is everything you are doing geared toward that market?
Are you doing everything you can to reach that market? And only
that market. Are you wasting resources marketing outside of
your target?
3. Customer Data - Are you keeping a full, updated and accurate
data base of your customers, prospects and leads? Who are your
biggest customers( (top10, top 100)? Do they provide you with
enough repeat business? Are there other products or services
they don't use that you can offer them? Do you have any opportunity
to increase the size of their orders? Remember the 80/20 rule
and make sure that this 20% of your client list is generating
80% of your business. How about the rest of your client list.
Divide the list into five groups based on volume sales. Then
come up with a plan to move each client into the next higher
group.
4. Competitive Data - Who else is serving the market you are
serving? What are they doing? What competitive advantage do
you have, if anything? What weaknesses do you have? What are
their strengths? Are you keeping a profile on your competitors?
You should be doing this and update the information regularly.
5. Employee Data - Are you performing regular reviews. Is everyone
performing to your satisfaction? If not, are they salvageable?
What's the downsize of cutting them loose and replacing? Do
you know each of your employees birthdays? Do you know their
families? Have you identified certain employees for possible
promotions should you expand or need to replace someone who
leaves?
Being intimate with your financials, market, customers, competitors
and employees can go a long way in the successful operation
of your business.
About the Author
Mike Shannon is the owner of Shamrock Business Coaching, a
professional coaching practice that helps owners of small and
medium sized businesses increase their profits. You can visit
Shamrock Business Coaching on the web at: Shamrock
Coaching
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